Terms of Use

Validated OS is a business advisory platform that helps advisors and their client organizations manage people, assessments, decisions, engagements, and related workflows. We may add, change, or discontinue features from time to time.

You must be at least 18 years old and provide accurate account information. You are responsible for safeguarding your credentials (we recommend enabling multi-factor authentication) and for all activity under your account. Notify us promptly of any unauthorized use.

You may input data about your organization and the people and clients you work with ("Customer Data"). You represent and warrant that you have the necessary rights, consents, and lawful basis to provide that Customer Data to us and to have it processed through the Service, and that your use complies with all applicable laws — including data-protection, privacy, and employment laws, and the terms of any assessment instruments you administer. As between you and us, you retain all rights in your Customer Data. You grant us a limited license to host, process, and display Customer Data solely to provide and improve the Service.

You agree not to:

• use the Service in violation of any law or third-party right;
• upload malicious code or attempt to breach, probe, or disrupt the Service or its security;
• reverse engineer, resell, or create derivative works from the Service except as permitted by law;
• access the Service to build a competing product, or scrape or harvest data without authorization;
• misuse assessment results or personal data, or use them to make unlawful or solely automated decisions with legal or similarly significant effects on a person.

The Service may let you connect third-party accounts and services (for example, Google Calendar). Your use of those services is governed by their own terms and privacy policies, and you authorize us to access and process data from them as needed to provide the features you enable. We are not responsible for third-party services, and connecting them is at your discretion.

Paid plans, assessment credits, and add-ons are billed through our payment provider on the terms presented at purchase. Unless stated otherwise, subscriptions are subject to a minimum commitment term and are not cancellable on a self-serve basis mid-term; the free tier is available to evaluate the Service. Fees are non-refundable except where required by law or expressly stated. You authorize recurring charges to your payment method until you cancel in accordance with the applicable plan terms.

The Service, including its software, design, and content (excluding Customer Data), and all related intellectual property, are owned by us or our licensors. VALID™ is a trademark of OSQ International Inc. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your internal business purposes during your subscription. No other rights are granted.

Each party may access the other's confidential information in connection with the Service and agrees to protect it and use it only as needed to exercise rights and perform obligations under these Terms.

The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Assessments, scores, insights, and recommendations are decision-support tools; they are not professional, legal, financial, medical, or psychological advice and are not determinative. You are responsible for decisions you make using the Service.

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill. Our total liability arising out of or relating to the Service will not exceed the amounts you paid to us for the Service in the twelve months preceding the event giving rise to the claim.

You agree to indemnify and hold us harmless from claims, damages, and expenses (including reasonable legal fees) arising from your Customer Data, your use of the Service, or your breach of these Terms.

These Terms apply while you use the Service. We may suspend or terminate access for breach or to protect the Service or other users. On termination, your license ends and we will make Customer Data available for export for a limited period, after which we may delete it, subject to legal retention requirements.

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law rules, and you agree to the exclusive jurisdiction of the courts located there, except where applicable law provides otherwise.

We may update these Terms from time to time. Material changes will be reflected by updating the "Last updated" date above and, where appropriate, by additional notice. Continued use after changes take effect constitutes acceptance.

Questions about these Terms can be sent to support@aiadvisorygroup.com. See also our Privacy Policy.